Refund policy

Upon move out Black Mountain Storage will refund any remaining days of the month that you do not use in your rental safe any cleaning fees, lock fees or late payment fees. 

Generally speaking, our customers upon move out will not be charged fees unless the unit needs to be cleaned, keys were lost or payments were missed.

To move out just  <a href="https://www.blackmountainstorage.com/pages/request-move-out">fill out this form</a> and within 24 hours you will receive an email confirming the cancellation of your rental agreement